Lost and Founder by Rand Fishkin

Lost and Founder by Rand Fishkin

A Painfully Honest Field Guide to the Startup World

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✍️ Rand Fishkin ✍️ Entrepreneurship

Table of Contents

Introduction

Summary of the Book Lost and Founder by Rand Fishkin Before we proceed, let’s look into a brief overview of the book. Starting a company might feel like a thrilling adventure, but it’s also a journey filled with twists, turns, and unexpected roadblocks. Imagine stepping into a world where there are no shortcuts, where understanding your own weaknesses is just as crucial as spotting market gaps. A world where trust, honesty, and genuine care for customers and employees matter more than flashy tricks for fast growth. If you’re curious about what it really takes to build a solid, sustainable startup—one that can last through storms rather than collapse at the first gust of wind—this guide is for you. Inside, you’ll discover insights about patience, transparency, careful team-building, wise funding choices, and prioritizing steady progress over risky leaps. The lessons here aren’t about chasing instant fame; they’re about building something that truly matters and stands the test of time.

Chapter 1: Embracing the Tough Truth: Why Startup Success Isn’t a Magic Shortcut to Fast Fame and Wealth.

Imagine sitting in your bedroom and dreaming up a brilliant idea you believe will transform the world. You’ve probably heard that starting a company in your garage or dorm room can lead to instant fame and fortune. The media is full of success stories of young founders who built billion-dollar businesses at lightning speed. Yet, these stories often leave out the countless others who put in years of effort, faced endless failures, and still never made it big. In reality, creating a successful startup is more like running a very long marathon than winning a quick sprint. It’s about waking up early each morning, improving your product step by step, and learning from mistakes that feel painful and discouraging. Startup success is less like a golden lottery ticket and more like a tough mountain climb.

When we think about famous startups—companies like Facebook or Google—we tend to focus on their meteoric rises. But what we often don’t see are the many years of trial, error, and uncertainty behind the scenes. Before they were global giants, these companies struggled to find users, raise funding, and build reliable products. They tried ideas that failed and made painful decisions that hurt their growth at first. These hidden stories remind us that success almost never comes overnight. Hard work, patience, and persistent problem-solving matter much more than getting lucky or having a magical shortcut. If you want to become a founder, you have to be ready for the long journey ahead. Understanding that reality right now can save you from big disappointments later on.

Imagine deciding to start your own internet company. You might have an innovative idea, a cool name, and maybe even a friend to help you code. But you must realize that the early months or even years might bring in very little money. You could face moments when you run low on savings, question your decisions, or watch other jobs with steady pay seem much more comfortable. While some lucky founders do break through quickly, they’re the exception rather than the rule. Most need to wait a long time before they see any significant profits. This is not meant to scare you. Instead, it’s a gentle warning that the path to building a startup is rarely smooth. Getting to that stable point of real success usually takes grit, patience, and unwavering commitment.

Even if your startup earns modest revenue, that doesn’t mean you, as a founder, will be rolling in cash. In fact, startup founders often earn less than employees at stable, big companies. Outside investors, who put money into your startup, may limit how much you can pay yourself. They want to see the company grow, not just you getting rich early on. It’s common for the CEO of a new startup to take home less money than an average software engineer at a large tech firm. This might seem unfair, but it’s the deal you make when you seek outside funding. If you truly crave immediate wealth, a startup might not be your best bet. However, if you’re passionate, patient, and hungry to solve problems, the journey may still be worth it.

Chapter 2: Spotting Real Opportunities: How Finding Market Gaps Can Set Your Startup Apart.

Picture walking into a crowded marketplace, where countless sellers shout to grab your attention. If you want your startup to succeed, you can’t just join the chorus with the exact same offers. Instead, you must find something special that people actually need but can’t easily get elsewhere. This search for a market gap could mean noticing that renting a vacation home is too complicated and frustrating, or that hailing a taxi is slow and inconvenient. By noticing real-life pains and frustrations, you can build a product or service that solves them in a smarter, simpler way. Companies like Airbnb and Uber soared because they didn’t just copy others. They improved on flawed systems and made life easier for millions of people, transforming a common problem into a brilliant opportunity.

Spotting market gaps isn’t about dreaming up something nobody has ever considered before. Sometimes, it’s about taking something that already exists and making it more pleasant, useful, and efficient. Think about Airbnb’s rise. Before it, people could find vacation rentals, but the process was annoying, messy, and scattered across unclear websites. Airbnb stepped in and said, What if booking a rental felt as easy and trustworthy as booking a hotel room? By focusing on user needs and making the experience simple and delightful, Airbnb filled a gap that customers didn’t even fully realize they had. Similarly, Uber streamlined the messy process of calling a taxi, and Yelp organized scattered restaurant reviews into something genuinely helpful.

To find your own gap, you have to be humble and patient. Don’t assume you know everything. Instead, go talk to potential customers, ask honest questions, and be ready to hear criticisms. Study how people search online to uncover what frustrates them. Pay attention to what they complain about on social media or in everyday conversations. Doing this isn’t glamorous. It’s time-consuming and sometimes boring. But this hard work gives you insights that can guide your product development. It’s like digging deep into the soil to find the perfect spot to plant seeds. Eventually, you’ll understand exactly what people need, and you’ll be ready to deliver a solution they love.

Finding your market gap can save you from launching a product that nobody wants. It prevents you from wasting money and time building something that solves no real problem. By aligning your startup’s focus with true customer needs, you set yourself up for sustainable growth and a loyal user base. Over time, this approach leads to better business decisions. Instead of randomly guessing what people want, you’ll build your ideas on solid ground. That’s why patient research is so valuable. It’s the difference between throwing seeds onto a dry rock and planting them in rich soil. The more effort you put into understanding the market’s hidden gaps, the more likely your startup will sprout, grow strong roots, and flourish into a thriving, respected business.

Chapter 3: The High-Stakes Gamble of Venture Capital: Understanding the Pressure and Risks.

If you’re dreaming of launching your startup, you might think that scoring millions of dollars in funding from venture capitalists (VCs) is the ultimate goal. It’s true that VC money can power up your company quickly. But think of it like accepting treasure from a powerful king who now expects you to deliver amazing results. Once you sign on the dotted line, you’re no longer working only for yourself and your customers. You also must meet your investors’ expectations. They are betting their money on you becoming one of those rare super-successful companies that generate huge returns. This pressure can shape every decision you make, pushing you to grow faster, risk more, and hit ambitious targets that might feel far out of reach.

VCs usually manage money that isn’t theirs. Instead, they are responsible to their own investors, called limited partners. These limited partners expect big payoffs in about a decade. This trickles down into the life of your startup, because your investors will keep a close eye on your performance. If you fail to show steady progress and growth, they might pressure you to try risky strategies or even replace you as CEO. While this may feel harsh, it’s not personal. Venture capital is a business built on giant successes, not small wins. Out of many startups funded, only a few pay off incredibly well. Your investors expect you to be one of those shining stars, even if it feels unrealistic at times.

This setup creates a tough environment. If you struggle, your investors might lose patience and start pushing aggressive changes. They may demand that you expand faster than you’re ready for or pivot your product in a direction you find uncomfortable. If you don’t agree, there’s a chance they’ll argue for replacing you with someone who will follow their plan. That’s the gamble you take when accepting VC funding. On the flip side, rejecting VC investment means you need to find other ways to finance your growth, which might be slower and more challenging. There is no perfect solution. It’s about understanding the trade-offs: fast money and big expectations versus slower growth and more freedom.

When you think about venture capital, imagine trying to win a big game where the rules keep changing. You might feel the excitement of having lots of resources to hire top talent, invest in fancy marketing campaigns, and grow like crazy. But understand that every dollar you take comes with strings attached. If your startup doesn’t perform as expected, the atmosphere can get tense. Your relationship with investors can turn sour, and the future of your leadership role can be thrown into doubt. Knowing all this upfront helps you make a smarter decision. Maybe you’ll still choose the VC path—many successful companies have—and if so, you’ll know to keep your eyes open, your numbers strong, and your communication with investors honest and transparent.

Chapter 4: Letting in the Light: How Transparency and Honesty Can Strengthen Your Startup.

When tough times hit your startup, it might feel tempting to hide the truth. Nobody enjoys delivering bad news. But holding back information can be like allowing tiny cracks to grow bigger inside your company’s walls. Employees start guessing what’s going on. Customers notice changes but don’t understand why. This confusion can quickly turn into mistrust, anger, and lost loyalty. Being honest, even when the truth hurts, can actually help keep your team united. Transparent communication shows that you respect the people who work with you and buy from you. Instead of feeling abandoned or lied to, they see that you’re dealing with problems openly. This often encourages them to support you, work harder, and stick around, rather than fleeing when challenges arise.

Openness is not just about sharing financial difficulties or warning the team about possible layoffs. It’s also about telling employees when their performance isn’t hitting the mark and working together to find solutions. By doing so, you create a culture of trust where everyone understands that problems are opportunities to learn, not secrets to bury. Your employees become problem-solvers rather than fearful workers wondering what’s hidden behind closed doors. Over time, this honesty builds a reputation for fairness and integrity that’s hard to fake. It shows investors, partners, and customers that you’re reliable—even if you stumble along the way.

Bad news spreads fast, especially if it’s kept secret. If employees discover troubling facts through rumors or outside leaks, they feel betrayed. Customers who learn of problems through news reports or social media rather than from your company feel misled. This is how trust breaks down. To prevent that, consider adopting a write it as if it could go public policy for emails and internal memos. This mindset encourages everyone to communicate openly, honestly, and responsibly. As a result, even when things go wrong, people appreciate your upfront approach. It might sound scary at first, but over time, it becomes a shield protecting you from misunderstandings and mistrust.

Transparency requires courage. It means facing uncomfortable facts and admitting your flaws. But the payoff is huge. A transparent company culture helps during hard times because employees and customers are more willing to give you the benefit of the doubt. They feel involved and respected, so they’ll often stick with you through difficulties. This loyalty can make a huge difference when your startup is teetering on the edge of failure. Instead of panicking, your team bands together. Instead of angrily leaving you, your customers might encourage you to improve and keep going. In the long run, honesty is not just the right thing to do—it’s also a smart strategy for building a stronger, more resilient company that can weather any storm.

Chapter 5: Seeing Yourself Clearly: Why Understanding Your Own Strengths and Weaknesses Matters.

Imagine you’re the captain of a ship sailing through unpredictable seas. If you know that you’re terrible at reading maps but brilliant at motivating your crew, you can solve problems before they sink you. Being honest about your own abilities is one of the most powerful ways to guide your startup. As a founder, your mood, behavior, and skills have a direct impact on everyone around you. If you know you’re weak at networking, you’ll be able to hire someone who’s great at it. If you realize your time management stinks, you’ll ask for advice or set up systems to keep yourself on track. Understanding yourself is like shining a flashlight into dark corners. It helps you spot trouble early and steer your company in the right direction.

This kind of self-awareness isn’t just about abilities. It’s also about understanding how your feelings affect your work. If you often get nervous in high-pressure situations, you can prepare yourself mentally before meetings with investors. If you get grumpy and impatient after long workdays, you can schedule breaks or find ways to relax. These small adjustments can make a big difference in how your team sees you and how well they perform. Employees notice their leader’s mood. If you’re calm and approachable, they’ll feel safe bringing up problems or suggesting improvements. If you’re moody and unpredictable, they might stay quiet or even look for jobs elsewhere. By recognizing and managing your weaknesses, you create a healthier, happier environment that helps everyone do their best work.

Gaining self-awareness doesn’t happen overnight. It’s a process of trial, error, and reflection. You might start by asking trusted friends, co-founders, or mentors for honest feedback. Listen to what they say about your leadership style, communication habits, and decision-making approach. This might feel uncomfortable, but it’s the kind of discomfort that leads to growth. You can also pay attention to patterns in your behavior—are you often late, easily distracted, or slow to offer praise? Once you identify these patterns, you can take concrete steps to improve. Over time, you’ll notice that the better you understand yourself, the more effective you become as a leader. Your team will appreciate it, and your company will run more smoothly.

Being aware of your weaknesses doesn’t mean you have to become perfect. Nobody can fix every flaw. But you can manage them. If you know you’re not good at certain tasks, you can hire or partner with people who excel at them. If you struggle with direct conversations, you can practice or bring in someone who can handle tough talks on your behalf. This not only makes your company stronger, it also sets a good example. When employees see their leader willing to admit mistakes and seek help, they learn that it’s okay to not be perfect. This creates a supportive atmosphere where everyone is free to grow, learn, and contribute their best efforts. In short, self-awareness is not weakness—it’s a secret strength that can guide your startup to success.

Chapter 6: Building the Right Team: Embracing Diversity, Fairness, and True Meritocracy for Success.

Think of your startup’s team like a band. If everyone plays the same instrument, you’ll never create a rich, interesting sound. Diversity—of skills, backgrounds, and perspectives—brings fresh ideas and solves problems from different angles. When your team includes people of various cultures, genders, and life experiences, it’s like having a toolbox filled with many different tools. No matter what challenge appears, someone’s unique viewpoint can help handle it. This isn’t just talk. Studies have shown that diverse teams often outperform ones that look and think the same. They’re more creative, find new solutions faster, and connect better with a broad range of customers. A company that understands and reflects the world’s variety is more likely to build products everyone can enjoy, trust, and recommend.

Diversity isn’t just about who you hire—it’s also about creating a supportive environment where everyone is valued. For example, if you have a pregnant team member, you should adapt your workplace to her needs, such as offering a private, comfortable space. That’s not only kind and fair, but it also helps your team members see that you truly care about their well-being. With thoughtful design and policies, you show that no single type of person is the default. This sends a message: You belong here. Feeling included encourages people to bring their whole selves to work. The result? A happier, more committed, and more productive team that will stick with you even as challenges arise.

Beyond diversity, how you promote people matters a great deal. Some folks want to manage a team; others just want to focus deeply on their craft, like writing perfect code or designing brilliant products. Traditionally, promotions mean climbing the management ladder, even if you’re not suited for it. But what if you allow growth in multiple directions? Imagine you offer two paths—one for managers and one for top-level contributors. Both come with good pay and respect. Suddenly, your star engineers, designers, or marketers can keep growing without being forced into roles they hate. This prevents frustration, keeps talented people engaged, and encourages everyone to work at their best. It’s a more flexible and human approach to building a lasting, loyal team.

In the end, diversity and fair promotions are not just nice ideas—they’re smart business strategies. A varied team understands a wider range of customers, builds more inclusive products, and spots issues that a uniform team might miss entirely. By offering multiple career paths, you send a signal that skill, hard work, and contribution are what matter, not your job title. Employees feel motivated, knowing they can grow in ways that suit their strengths. This approach strengthens your startup’s backbone. Over time, your reputation improves, attracting even more talented people who share your values. Once these practices become part of your startup’s DNA, you’ll find it easier to adapt, survive, and thrive. Instead of a one-note performance, you’ll have a full orchestra playing together in harmony.

Chapter 7: Beware the Quick Fix: Why Overreliance on Growth Hacks and MVPs Can Backfire.

It might feel exciting to try shortcuts that promise instant results. Growth hacks are those flashy tricks that seem to boost sales or get more users fast. Minimum Viable Products (MVPs) let you launch something basic as soon as possible. But be careful: these short-term strategies can hurt you in the long run. Imagine painting a car to look beautiful on the outside, but never fixing the engine. Sure, it might impress people at first glance, but as soon as they try to drive it, they’ll realize something is wrong. If your product isn’t truly solving user problems or isn’t well-made, no amount of hacking can hide that forever. Your customers will eventually figure it out and look elsewhere, leaving you with a bad reputation that’s hard to fix.

Growth hacks can actually damage your company’s future by creating bad habits. If you rely too heavily on tricks to attract customers, you might never learn how to genuinely improve your product. Instead of asking, How can we solve our customers’ real problems better? you’ll spend time searching for the next big marketing stunt. And if you drastically lower prices or offer massive discounts just to get new users, those users might never pay the full price. Essentially, you’re training them to see your product as cheap or temporary, which can hurt your long-term revenue and brand image.

MVPs can also be a double-edged sword. While launching something simple and quick might give you early feedback, it can also disappoint customers if the product feels too unfinished. People remember bad experiences. If they think your product is unreliable, they might never return—even when you improve it later. You must decide if the risk is worth it. For a new startup with nothing to lose, an MVP might be fine. But for a more established company with a reputation at stake, a sloppy product launch can do lasting harm. In many cases, proper research and careful planning can give you the same insights without risking your credibility.

So, what’s the takeaway? Don’t rely on shortcuts alone. Sure, sometimes you need to move fast, and experimenting with smaller groups of users can be helpful. But always keep the bigger picture in mind. Your goal is to build a stable, trustworthy brand that people respect. That means working steadily to improve quality, listen to feedback, and deliver true value. Think of growth as a tree that needs deep roots. Quick fixes might make the leaves look greener for a moment, but without strong roots, your startup won’t withstand the storms. It’s far better to grow steadily, making sure customers love and trust what you do, than to shoot up quickly and then come crashing down.

Chapter 8: Caring for Those Who Care About You: Prioritizing Existing Customers Before Chasing More.

When you’re a startup founder, it’s easy to obsess over getting new customers. After all, growth is exciting. But imagine a store owner who keeps running outside to shout at strangers to come in, while neglecting the loyal customers already inside. If your current users are unhappy or confused, trying to pull in new people only leads to a revolving door. New users come, old users leave, and you’re stuck in a cycle that never builds a strong foundation. Instead, think of your existing customers as your garden. If you nourish them, address their problems, listen to their feedback, and show that you truly value them, they’ll stick around longer and even recommend you to others. A strong base of happy customers is far more valuable than endless streams of newcomers who vanish after one purchase.

Caring about your current users can be as simple as answering their questions quickly, offering real human support, and regularly checking if your product meets their needs. Maybe they’re confused about a certain feature, or maybe they need help understanding how to get the most out of what you offer. Taking the time to guide them, fix bugs, and make their experience smoother will not only keep them satisfied but also show potential new customers that you stand by your promises. This kind of trust-building is what turns casual users into loyal fans who defend your brand in tough times and spread positive word-of-mouth.

It might feel risky to slow down your chase for new customers to fix problems for existing ones, but it’s actually a smart move. By ensuring your current product is solid and dependable, you strengthen your company’s reputation. People tend to share negative stories about bad experiences. If your product is buggy, they’ll warn their friends to stay away. But if it’s reliable and user-friendly, they’ll encourage others to give it a try. Over time, this stable, positive reputation will help your company grow naturally, without needing constant expensive marketing pushes or desperate promotions. It sets a steady pace for true long-term success.

Consider how legendary companies often start with a single amazing product. For example, in its early years, Google was just a search engine—and it was really good at that one thing. Only after nailing the search experience did it expand to email, maps, and other services. If Google had tried to do too many things at once before mastering search, it might have ended up doing everything poorly. The lesson here is to make sure your first offering is rock-solid and beloved by customers. Once you have a loyal base and a strong reputation, growing into new areas becomes much easier. By putting existing customers first, you lay the foundation for a stable, successful future.

Chapter 9: Thinking Beyond One Path: Exploring Alternative Funding Options for Greater Freedom.

Venture capital might seem like the only route to big growth, but there are other ways to fund your startup that can offer more independence. Think of it like choosing transportation: a flashy sports car might get you there fast, but a dependable bicycle could give you more control and fewer strings attached. Options like bootstrapping mean growing slowly by reinvesting your profits instead of taking huge investments upfront. Angel investors, who are often experienced entrepreneurs themselves, might give you smaller, friendlier amounts of funding without the intense pressure of big VC firms. Crowdfunding can bring together many small contributions from everyday people who believe in your idea and want to support it.

Each funding path comes with its own trade-offs. Venture capital can deliver a big pile of money but brings heavy expectations and a clock ticking down to massive returns. Bootstrapping might feel safer but will limit how fast you can hire or reach new markets. Angel investors may be more flexible and patient, but you might need to spend more time hunting for the right one who truly understands your vision. Crowdfunding can give you early customer validation and a community around your product, yet it requires a lot of effort to create a compelling campaign and keep your supporters engaged.

Before jumping into any funding option, ask yourself what you really want. Do you value total control over your company’s direction, or are you willing to sacrifice some freedom for quick growth? Are you okay with steady progress, or do you feel pressured to become a giant success story immediately? Understanding your priorities can help you pick a funding route that matches your values and long-term goals. By being careful and thoughtful, you ensure that the money you take doesn’t trap you in a game you don’t want to play. This can lead to a healthier, happier business journey.

In the end, there’s no one-size-fits-all approach to funding. Successful startups have risen from all kinds of financing strategies. What matters is finding a path that feels right to you, your team, and the kind of company you’re building. If you realize a certain route isn’t working, you can adjust and try something else. Flexibility is part of entrepreneurship. Taking a moment to consider your funding choices can save you from big headaches down the road. It’s like choosing the right map for your journey, ensuring that you know where you’re headed and aren’t forced down roads that make you uncomfortable. With the right approach, you can maintain steady control of your company’s destiny.

Chapter 10: Weaving It All Together: Building a Sustainable, Honest, and Resilient Startup.

As you reach the end of these lessons, imagine piecing together a puzzle. Each chapter handed you a few more pieces: the importance of patience, the need to find your real market gap, the reality of investor expectations, the power of transparency, the value of self-awareness, the strength of a diverse team, the pitfalls of quick fixes, the focus on current customers, and the freedom of choosing your funding wisely. When you fit these pieces together, you begin to see a clearer image of what a healthy, enduring startup looks like. It’s not just about making money fast. It’s about building something that people trust and respect—something that can grow steadily and handle challenges without crumbling at the first sign of trouble.

This sustainable approach doesn’t mean your startup will always succeed. Plenty of forces are outside your control, from sudden market shifts to unexpected new competitors. But by following these principles, you give yourself a better chance. You reduce the dangers that come from blind optimism, miscommunication, poor product decisions, or rushing into deals that feel wrong. Instead, you embrace honesty, thorough research, careful hiring, and genuine customer care. You prepare your team to face difficulties together, rather than hiding issues or blaming each other. This creates a culture that can withstand storms and adapt to changes.

When you build a startup in this way, you treat the journey as more than just a race to riches. It becomes an opportunity to learn, grow, and make a positive impact on the world. Your employees find meaning in their work. Your customers appreciate your product and the way you communicate. Your investors trust your leadership and vision. Over time, your startup may become known for its integrity and thoughtful approach. People might recommend you not just because of what you sell, but because of how you operate and what you stand for.

So, what’s next? Take these lessons to heart and think about how to apply them in real life. Whether you’re still dreaming about your idea, already building your product, or looking to refine your business, these principles can guide you. Remember that success isn’t guaranteed, and it might come in forms you didn’t expect. Sometimes, surviving a tough year or earning respect in your field means more than hitting a certain revenue number. By focusing on honesty, care, and thoughtful growth, you place your startup on a stronger path. Over time, if you keep learning and adapting, you’ll become the kind of founder who not only reaches worthwhile goals but also inspires others to follow in your footsteps.

All about the Book

Discover the realities of startup life in ‘Lost and Founder.’ Rand Fishkin shares insights, lessons, and candid truths about entrepreneurship, offering valuable guidance to navigate the challenges of building a business and achieving success.

Rand Fishkin, co-founder of Moz and SparkToro, is a leading voice in digital marketing and entrepreneurship, sharing invaluable insights and experiences that inspire innovators worldwide.

Entrepreneurs, Marketing Professionals, Startup Founders, Business Analysts, Product Managers

Reading Business Books, Blogging, Public Speaking, Attending Startup Events, Social Media Marketing

Startup Challenges, Work-Life Balance, Mental Health in Entrepreneurship, Transparency in Business Operations

Building a startup is like climbing a mountain; it’s tough, but the view from the top is worth every step.

Neil Patel, Seth Godin, Marie Forleo

Best Business Book of the Year, Gold Medal from the Axiom Business Book Awards, Finalist in the Small Business Book Awards

1. How can transparency impact your startup’s culture? #2. What are the signs of a healthy company culture? #3. Why is storytelling crucial for brand building? #4. How do you balance growth with ethical considerations? #5. What failures teach valuable lessons about entrepreneurship? #6. How does founder identity influence company decisions? #7. Why is data-driven decision making essential in startups? #8. How can you maintain work-life balance as a founder? #9. What role does community play in business success? #10. Why should startups prioritize customer feedback iteratively? #11. How can vulnerability strengthen leadership in business? #12. What are effective strategies for content marketing today? #13. How should you approach hiring and team dynamics? #14. Why is understanding your audience critical for growth? #15. What mistakes should entrepreneurs avoid in fundraising? #16. How does networking contribute to startup opportunities? #17. In what ways can SEO impact business visibility? #18. Why is adaptability crucial for long-term success? #19. How can you foster innovation within your team? #20. What are the benefits of sharing your journey openly?

Lost and Founder, Rand Fishkin, startups, entrepreneurship, digital marketing, SEO strategies, marketing insights, business growth, founder advice, online business, marketing mistakes, tech entrepreneurship

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