The Great Mental Models by Shane Parrish and Rhiannon Beaubien

The Great Mental Models by Shane Parrish and Rhiannon Beaubien

General Thinking Concepts

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✍️ Shane Parrish and Rhiannon Beaubien ✍️ Science

Table of Contents

Introduction

Summary of the book The Great Mental Models by Shane Parrish and Rhiannon Beaubien. Before we start, let’s delve into a short overview of the book. Unlocking Your Mind’s Potential with Powerful Thinking Tools Imagine having a toolkit that helps you solve any problem, make smarter decisions, and understand the world better. Sounds amazing, right? Well, that’s exactly what mental models are! Mental models are like maps for your brain, guiding you through the complexities of life. Whether you’re dealing with school challenges, friendships, or planning your future, these models can make things clearer and easier. In ‘The Great Mental Models’ by Shane Parrish and Rhiannon Beaubien, you’ll discover nine incredible tools that can upgrade your thinking and boost your success. Each chapter dives into a different model, explaining how it works and how you can use it every day. Get ready to explore these fascinating concepts and transform the way you think. Let’s embark on this journey to enhance your mental toolkit and navigate life’s adventures with confidence!

Chapter 1: How a Simple Map Can Teach Us to Navigate Life’s Complex Challenges.

Imagine trying to find your way through a giant city without a map. It would be confusing and easy to get lost, right? A map simplifies the real world, showing only the important details you need to reach your destination. This is exactly how mental models work—they help you understand and navigate complex situations by focusing on what matters most. Just like a map ignores tiny details like every streetlight or tree, mental models filter out the unnecessary information, making it easier for you to make decisions. For example, if you’re trying to manage your time better, a mental model can show you the key areas to focus on without getting overwhelmed by every little task. This simplification is crucial because life is full of complicated choices, and having a clear guide helps you stay on track.

However, just like maps have their limitations, mental models aren’t perfect. A map of the subway system won’t show you the exact number of passengers on each train, but it gives you enough information to navigate from one station to another. Similarly, mental models provide a framework to understand a situation, but they might miss some details. It’s important to remember that while these models are incredibly useful, they don’t capture every aspect of reality. This means you need to use them wisely and be aware of what they might be leaving out. For instance, relying solely on a financial model might help you manage your money better, but it won’t account for unexpected expenses like emergencies. Being mindful of these limitations ensures that you use mental models effectively without being misled by their simplifications.

Maps also need to be updated to remain useful, especially when things change. Imagine using an old map where new roads have been built or some streets have been closed. It would no longer serve its purpose well. Similarly, mental models need to be refreshed as you gain new experiences and knowledge. If you stick to outdated models, you might make decisions based on old information, leading to mistakes. For example, a mental model about technology from ten years ago might not be relevant today, given how rapidly things change. By continuously updating your mental toolkit, you ensure that your decision-making remains accurate and relevant. This adaptability is key to handling the ever-evolving challenges life throws your way, keeping you prepared and resilient.

Lastly, just as different maps serve different purposes, various mental models are suited for different situations. A road map is perfect for driving directions, while a weather map helps you plan your day. Similarly, having a diverse set of mental models allows you to tackle a wide range of problems effectively. Whether you need to solve a math problem, navigate a social situation, or plan a career move, different models offer unique perspectives and solutions. This diversity in thinking tools enhances your ability to approach challenges from multiple angles, increasing your chances of success. By building a comprehensive mental toolkit, you empower yourself to handle whatever comes your way with confidence and clarity.

Chapter 2: Discovering Your Strengths by Knowing What You Truly Understand Best.

Imagine trying to fix a computer without knowing anything about how it works. It would be frustrating and likely unsuccessful. That’s why it’s important to recognize your ‘circle of competence’—the areas where you have expertise and confidence. Your circle of competence includes all the things you know well, from subjects you’ve studied to skills you’ve mastered through practice. By understanding what you’re good at, you can make smarter decisions and avoid areas where you might struggle. For example, if you’re great at writing but not so much at math, knowing this helps you focus on your strengths and seek help where needed. This self-awareness is crucial for personal growth and success, as it allows you to leverage your abilities effectively.

However, everyone has limits to what they know, and that’s perfectly okay. Just like a mechanic knows how to fix cars but might not know how to cook a gourmet meal, you need to be honest about your strengths and weaknesses. Recognizing the boundaries of your knowledge helps you avoid overconfidence, which can lead to mistakes. For instance, if you try to invest in the stock market without understanding it, you might make poor financial decisions. By staying within your circle of competence, you reduce the risk of errors and increase your chances of achieving your goals. It’s not about knowing everything, but about knowing where you excel and where you need support.

Expanding your circle of competence is also possible with effort and learning. Just like you can learn new skills or study new subjects, you can gradually increase the areas you’re competent in. However, this takes time and dedication. It’s important to approach this expansion carefully, ensuring you fully understand new areas before making decisions based on them. For example, if you decide to learn about digital marketing, start with the basics and gradually build your knowledge. This steady growth helps you become more versatile and better prepared to handle diverse challenges. By continuously expanding your circle, you enhance your overall competence and adaptability.

Lastly, knowing your circle of competence allows you to collaborate effectively with others. When you’re aware of what you know and what you don’t, you can seek out people who have the expertise you lack. This teamwork approach leads to better outcomes, as everyone contributes their strengths. For example, if you’re working on a school project and you’re good at research but not at designing presentations, partnering with someone who excels in design can create a more polished final product. Collaboration not only fills in the gaps in your knowledge but also fosters a supportive environment where everyone can thrive. Embracing your circle of competence and leveraging teamwork sets you up for greater success in all your endeavors.

Chapter 3: Unleashing Your Creativity by Building Solutions from the Ground Up.

Have you ever faced a problem that seemed impossible to solve? Sometimes, the best way to tackle tough challenges is to think from the very basics, using what’s called ‘first principles.’ First principles are the fundamental truths or building blocks of a subject. By breaking down a problem to its most basic elements, you can find innovative solutions that others might miss. For example, if you want to create a new type of smartphone, instead of just improving existing features, you could rethink what a smartphone fundamentally needs to do and build from there. This approach helps you move beyond conventional thinking and discover unique ideas that can revolutionize how things are done.

Reasoning from first principles encourages deep understanding and questioning of assumptions. Instead of accepting things as they are, you challenge the status quo and explore new possibilities. This method has been used by great innovators like Elon Musk, who applied first principles thinking to revolutionize the electric car industry. By questioning existing battery technologies and exploring the basic science behind energy storage, he was able to develop more efficient and cost-effective solutions. This kind of thinking pushes you to explore uncharted territories and develop groundbreaking ideas that can change the world.

Applying first principles thinking also enhances your problem-solving skills by encouraging you to see the bigger picture. It helps you identify the root causes of issues rather than just addressing the symptoms. For instance, if a school project isn’t going well, instead of blaming the team members, you could use first principles to understand why it’s not working and find ways to fix the underlying problems. This approach leads to more effective and lasting solutions, as you’re tackling the issue from its core rather than just making temporary fixes. By focusing on the fundamentals, you build a solid foundation for solving any problem that comes your way.

Finally, first principles thinking fosters resilience and adaptability. When you understand the basic elements of a problem, you’re better equipped to handle changes and unexpected challenges. This deep knowledge allows you to pivot and adjust your strategies as needed, ensuring that you stay on track even when things don’t go as planned. For example, if a project hits a roadblock, using first principles can help you rethink your approach and find a new path forward. This flexibility is essential in a world that’s constantly changing, enabling you to navigate uncertainties with confidence and creativity. Embracing first principles empowers you to create solutions that are not only innovative but also robust and adaptable.

Chapter 4: Turning Problems Upside Down to Find Brilliant Solutions.

Have you ever tried solving a problem by looking at it from a completely different angle? This technique, known as ‘inversion,’ can unlock creative solutions that you might never have considered otherwise. Instead of thinking about how to achieve a goal, inversion asks you to think about how to prevent failure. For example, if you want to ace a test, instead of only focusing on studying, you could consider what might cause you to fail and then avoid those things. This reversal of perspective helps you identify hidden pitfalls and strategies to overcome them, making your approach more comprehensive and effective.

Inversion can also help you uncover assumptions that you didn’t realize you were making. By flipping the problem on its head, you force yourself to question the status quo and explore new possibilities. For instance, if you’re trying to improve your school’s recycling program, instead of thinking about how to encourage more recycling, you could think about what would make people stop recycling and then address those issues. This method reveals underlying factors that might be hindering your efforts and allows you to tackle them directly. By challenging your assumptions, inversion opens up a world of creative solutions that you might have missed otherwise.

Another way to use inversion is by imagining the opposite of your desired outcome and figuring out how to avoid it. This proactive approach helps you anticipate challenges and develop strategies to mitigate risks. For example, if you want to maintain good friendships, think about what behaviors would damage those relationships and make sure to avoid them. This foresight ensures that you’re not just reacting to problems as they arise but actively preventing them from happening in the first place. Inversion empowers you to take control of your actions and decisions, leading to more positive and successful outcomes in all areas of your life.

Finally, inversion encourages a deeper level of thinking and problem-solving. It pushes you to explore all possible aspects of a situation, ensuring that your solutions are well-rounded and effective. By considering both sides of a problem, you gain a more complete understanding and can develop strategies that address multiple facets simultaneously. This comprehensive approach not only makes your solutions stronger but also enhances your overall critical thinking skills. Embracing inversion as a mental model allows you to approach challenges with confidence and creativity, knowing that you’ve thoroughly explored all possible angles to find the best possible solutions.

Chapter 5: Testing Your Ideas in Your Mind to Make Sure They Really Work.

Have you ever had a great idea but weren’t sure if it would actually work in real life? Thought experiments are a powerful tool that can help you test your ideas without any risk. A thought experiment is like running a simulation in your mind, where you explore different scenarios and outcomes based on your ideas. This allows you to see how your ideas hold up under various conditions and make adjustments before taking any real-world actions. For example, if you’re planning a school event, you can use a thought experiment to imagine how different decisions might impact the event’s success, helping you make better choices.

One of the biggest advantages of thought experiments is that they allow you to experiment without any real-world consequences. You can explore bold and unconventional ideas without the fear of failure or negative repercussions. This freedom encourages you to think creatively and push the boundaries of what’s possible. For instance, if you’re trying to come up with a new invention, a thought experiment lets you explore its potential uses and challenges without having to build a prototype first. This imaginative process helps you refine your ideas and identify potential issues early on, saving you time and resources in the long run.

Thought experiments also help clarify your thinking by forcing you to consider all aspects of a problem. When you visualize different scenarios, you gain a deeper understanding of how various factors interact and influence each other. This comprehensive analysis helps you identify the strengths and weaknesses of your ideas, leading to more informed and effective decisions. For example, if you’re deciding whether to join a new club, a thought experiment can help you weigh the benefits and drawbacks, such as meeting new people versus managing your time. By thoroughly examining all possibilities, you ensure that your decisions are well thought out and aligned with your goals.

Lastly, thought experiments can enhance your problem-solving skills by encouraging you to think critically and analytically. They teach you to break down complex issues into manageable parts and explore different solutions systematically. This methodical approach not only improves your ability to solve problems but also boosts your confidence in handling challenging situations. By regularly practicing thought experiments, you develop a habit of proactive and strategic thinking, which can be applied to various aspects of your life. Embracing this mental model equips you with the tools to navigate uncertainties and make smarter, more effective decisions.

Chapter 6: Looking Beyond the First Step to Make Your Decisions Stronger and Smarter.

Imagine you just made a decision, like buying a new phone. The first thing you think about is how cool it looks or how many features it has. But have you ever thought about what happens next? This is where second-order thinking comes in—it’s about looking beyond the immediate effects of your decisions to understand the long-term consequences. By considering what happens after your initial choice, you can make more informed and thoughtful decisions. For example, buying a new phone might lead to using more data or needing to replace it sooner, impacting your budget and habits. Thinking ahead helps you prepare for these outcomes and make choices that benefit you in the long run.

Second-order thinking also helps you avoid unintended consequences. Sometimes, a decision that seems good at first can lead to problems you didn’t expect. For instance, if you decide to skip studying to hang out with friends, the immediate benefit is having fun, but the second-order consequence might be poor grades or increased stress later on. By anticipating these potential outcomes, you can weigh the pros and cons more effectively and choose the option that aligns best with your goals. This foresight prevents you from making impulsive decisions that could have negative effects down the line, ensuring that your actions lead to positive and sustainable results.

Moreover, second-order thinking enhances your problem-solving abilities by encouraging you to explore multiple layers of a situation. Instead of stopping at the first solution that comes to mind, you delve deeper to understand the broader impact of your choices. This comprehensive approach allows you to address not just the immediate issue but also the related factors that could influence the outcome. For example, when planning a group project, considering how your roles and responsibilities affect each other can lead to a more efficient and harmonious collaboration. By thinking beyond the surface, you develop strategies that are more effective and holistic, leading to better overall outcomes.

Finally, second-order thinking strengthens your arguments and decision-making processes by providing a solid foundation of reasoning. When you can articulate not just the immediate benefits but also the long-term effects of your decisions, you become more persuasive and credible. This is especially useful when you need to convince others to support your ideas or plans. For instance, if you’re proposing a new school policy, demonstrating its second-order benefits, such as improved student well-being and academic performance, makes your case stronger and more compelling. Embracing second-order thinking empowers you to make smarter, more resilient decisions that stand up to scrutiny and lead to lasting success.

Chapter 7: Making Smart Choices by Thinking About What’s Most Likely to Happen.

Have you ever felt overwhelmed by all the possible outcomes of a decision? It’s easy to get caught up in worst-case scenarios, but not every possibility is equally likely. This is where probabilistic thinking comes in—it helps you evaluate the chances of different outcomes and make smarter choices based on what’s most probable. Instead of fearing every potential negative result, you focus on what’s likely to happen and plan accordingly. For example, if you’re deciding whether to bring an umbrella, probabilistic thinking helps you assess the actual chance of rain, preventing unnecessary worry while keeping you prepared.

One key aspect of probabilistic thinking is understanding that not all risks are equal. Some outcomes are much more likely than others, and recognizing this helps you prioritize your actions. For instance, while it’s possible to fail a test, the likelihood might be low if you’ve studied well. By focusing on the more probable outcomes, you can allocate your time and energy more effectively, addressing the issues that matter most. This approach prevents you from wasting resources on unlikely scenarios and helps you stay focused on what truly impacts your goals.

Bayesian updating is a powerful technique within probabilistic thinking that helps you refine your beliefs based on new information. It’s like updating your map as you gather more details about your journey. When you receive new data, you reassess your initial assumptions and adjust your expectations accordingly. For example, if you hear that a new movie is getting great reviews, Bayesian updating helps you decide whether it’s worth watching based on both the reviews and your previous experiences with similar movies. This dynamic process ensures that your decisions are always informed by the latest and most relevant information, making them more accurate and reliable.

Lastly, probabilistic thinking fosters a balanced and rational approach to decision-making. It encourages you to weigh the benefits and risks objectively, rather than being swayed by emotions or biases. This mindset helps you stay calm and collected, even in uncertain situations, allowing you to make decisions that are based on logic and evidence. For instance, when choosing a college major, probabilistic thinking helps you consider factors like job prospects and personal interests, leading to a more informed and satisfying choice. By embracing this mental model, you develop a disciplined way of thinking that enhances your ability to navigate life’s uncertainties with confidence and clarity.

Chapter 8: Choosing the Best Explanation by Keeping It Simple and Clear.

Imagine waking up feeling sick and searching online for what might be wrong. You find two possible explanations: a common cold or a rare, dangerous disease like Ebola. Which one makes more sense? This is where Occam’s Razor comes into play—it suggests that the simplest explanation is usually the correct one. When faced with multiple possibilities, the one that requires the fewest assumptions is typically the best choice. In everyday life, this helps you make quick and accurate decisions without overcomplicating things. For example, if your phone isn’t working, the simplest fix might be to restart it rather than assuming a major hardware failure.

Occam’s Razor is based on the idea that simpler explanations are easier to understand and more likely to be true because they involve fewer variables. The more complex an explanation, the more things have to go right for it to be accurate. For instance, if a friend hasn’t shown up to a party, the simpler explanation is that they’re just running late, rather than assuming something terrible happened. This principle helps you avoid unnecessary worry and focus on the most likely outcomes, making your thinking more efficient and less prone to errors.

Applying Occam’s Razor also helps you evaluate information critically. In a world full of data and opinions, it’s easy to get overwhelmed by conflicting information. By prioritizing simpler explanations, you can cut through the noise and focus on what truly matters. For example, when reading news headlines, instead of jumping to sensational conclusions, you can use Occam’s Razor to assess the most straightforward interpretation of the facts. This approach not only saves you time and mental energy but also ensures that your understanding of events is grounded in reality rather than speculation.

Finally, Occam’s Razor encourages clarity and precision in your thinking and communication. When explaining something to others, choosing the simplest explanation makes your message more understandable and convincing. It helps you articulate your ideas clearly, avoiding confusion and misinterpretation. For example, when presenting a project at school, a straightforward and well-organized explanation is more effective than a complicated and convoluted one. By embracing simplicity, you enhance your ability to communicate effectively and make a stronger impact, both in your personal life and in your interactions with others.

Chapter 9: Understanding People by Assuming Mistakes, Not Bad Intentions.

Have you ever felt wronged by someone and immediately assumed they did it on purpose? Sometimes, it’s easy to jump to conclusions, thinking that others are acting out of malice. However, Hanlon’s Razor offers a different perspective: the simplest explanation for someone’s misbehavior is often that they made a mistake, not that they meant to hurt you. This mindset helps you approach conflicts with empathy and understanding, reducing unnecessary anger and stress. For example, if a friend forgets your birthday, instead of thinking they don’t care about you, consider that they might have simply overlooked it due to a busy schedule.

Hanlon’s Razor is based on the idea that people are more likely to make errors than to act with ill intent. Everyone has moments of forgetfulness, distraction, or poor judgment, and these mistakes can lead to misunderstandings or conflicts. By assuming that mistakes are the root cause of someone’s actions, you foster a more compassionate and forgiving attitude. This not only improves your relationships but also creates a more positive and supportive environment around you. Understanding that everyone makes mistakes helps you navigate social interactions with grace and patience, strengthening your connections with others.

Applying Hanlon’s Razor also helps you maintain your own peace of mind. Holding onto grudges or negative assumptions about others can lead to unnecessary stress and anxiety. By interpreting others’ actions as mistakes rather than deliberate harm, you free yourself from the burden of anger and resentment. For instance, if a classmate cuts you off in the hallway, instead of getting angry, you might consider that they were in a rush or didn’t see you. This shift in perspective allows you to let go of negative emotions and focus on more constructive responses, enhancing your overall well-being and happiness.

Lastly, Hanlon’s Razor promotes effective communication and problem-solving. When conflicts arise, assuming good intentions can lead to more open and honest discussions. Instead of accusing others of wrongdoing, you can address the issue calmly and seek to understand their perspective. This approach encourages collaboration and mutual respect, making it easier to resolve misunderstandings and find common ground. For example, if a group project isn’t going smoothly, assuming that everyone is trying their best can lead to productive conversations about how to improve teamwork. Embracing Hanlon’s Razor helps you build stronger, more trusting relationships and creates a harmonious environment where everyone can thrive.

Chapter 10: Turning Theory into Action to Make Your Knowledge Work for You.

Knowing about mental models is one thing, but using them in your daily life is what truly makes a difference. It’s like having a toolbox full of tools—you need to use them to build something great. Turning theory into practice means applying the mental models you’ve learned to real-life situations, helping you make better decisions and solve problems more effectively. For example, understanding probabilistic thinking is useful, but actually using it to evaluate the chances of different outcomes can improve your decision-making in areas like studying for exams or planning your future career.

One effective way to apply mental models is by reflecting on your daily experiences. Think about the challenges you face and consider which mental models can help you address them. For instance, if you’re struggling with time management, using the circle of competence model can help you focus on your strengths and delegate tasks that aren’t your forte. By regularly analyzing your actions and decisions through the lens of these models, you can continuously improve and adapt your strategies for success. This proactive approach ensures that your knowledge remains practical and relevant, enhancing your ability to navigate life’s complexities.

Another way to integrate mental models into your life is by setting specific goals and using the appropriate models to achieve them. If you aim to improve your grades, you can use second-order thinking to plan your study schedule, considering not just the immediate effort but also the long-term benefits and potential challenges. By aligning your actions with your goals and the mental models that support them, you create a clear and structured path to success. This alignment helps you stay focused and motivated, making it easier to achieve your objectives and overcome obstacles along the way.

Lastly, sharing your knowledge with others can reinforce your understanding and encourage collaborative growth. Teaching a friend about a mental model you’ve learned not only helps them but also deepens your own grasp of the concept. For example, explaining Occam’s Razor to a classmate can help you better understand how to apply it in different situations. Additionally, discussing and debating these models with others can provide new insights and perspectives, further enriching your mental toolkit. By actively using and sharing your knowledge, you transform theoretical concepts into practical skills that enhance your everyday life and contribute to your personal and academic success.

Chapter 11: Building a Strong Mental Toolbox to Handle Life’s Many Challenges with Ease.

Imagine having a toolbox filled with all the best tools you need for any job. That’s what having a strong set of mental models is like—it equips you to handle a wide range of challenges and opportunities in life. Each mental model is a unique tool that helps you think more clearly, make better decisions, and solve problems more effectively. By continuously learning and adding to your mental toolkit, you become more prepared and confident in facing whatever comes your way. Whether it’s tackling school assignments, managing friendships, or planning your future, a diverse set of mental models gives you the versatility to navigate any situation with ease.

Building a strong mental toolbox starts with understanding the importance of different models and how they complement each other. Just like a hammer and a screwdriver are both essential for different tasks, various mental models serve different purposes in your thinking process. For example, Occam’s Razor helps you simplify complex problems, while probabilistic thinking allows you to evaluate risks and rewards accurately. By recognizing the strengths and applications of each model, you can choose the right tool for the right job, enhancing your ability to think strategically and adaptively. This comprehensive approach ensures that you’re well-equipped to handle diverse challenges efficiently and effectively.

Another key aspect of building your mental toolbox is practice. Just as you need to use tools regularly to become proficient, you need to apply mental models consistently to integrate them into your thinking habits. This means actively looking for opportunities to use these models in your daily life, whether it’s during your studies, interactions with others, or personal projects. For instance, using second-order thinking when making decisions helps you anticipate long-term consequences and make more informed choices. Regular practice reinforces your understanding and makes these models second nature, allowing you to think more critically and creatively without even realizing it.

Lastly, expanding your mental toolbox involves seeking out new models and continuously learning. Life is constantly evolving, and new challenges require new ways of thinking. By staying curious and open to learning, you can discover additional mental models that further enhance your cognitive abilities. Reading books, engaging in thoughtful discussions, and reflecting on your experiences are great ways to uncover new models and integrate them into your existing toolkit. This ongoing process of learning and adaptation ensures that your mental toolbox remains robust and comprehensive, empowering you to navigate life’s complexities with confidence and resilience. Embrace the journey of building and refining your mental models, and watch as your ability to succeed and thrive grows exponentially.

All about the Book

Unlock the power of critical thinking with ‘The Great Mental Models’. Enhance your decision-making skills, solve complex problems, and thrive in uncertainty through practical mental frameworks and transformative insights.

Shane Parrish and Rhiannon Beaubien are renowned thinkers and creators behind Farnam Street, focusing on mental models and decision-making strategies that empower individuals to navigate life with clarity and purpose.

Business Executives, Entrepreneurs, Educators, Consultants, Scientists

Personal Development, Strategic Games, Philosophy, Reading Non-Fiction, Problem Solving

Cognitive Bias, Decision Fatigue, Complex Problem Solving, Lack of Critical Thinking Skills

Good decision-making is a skill you can develop through practice and learning.

Bill Gates, Elon Musk, Malcolm Gladwell

Best Business Book Award, Amazon Best Seller, Goodreads Choice Award Nominee

1. Understand fundamental mental models for better thinking. #2. Recognize patterns to improve decision-making skills. #3. Apply first principles thinking for problem-solving. #4. Use inversion to evaluate problems from different perspectives. #5. Leverage Occam’s Razor for straightforward solutions. #6. Implement Feynman Technique to deepen understanding. #7. Develop second-order thinking for long-term impact. #8. Adopt margin of safety for risk management. #9. Utilize probabilistic thinking for informed decisions. #10. Master circle of competence for expertise focus. #11. Employ principle of least resistance in design. #12. Cultivate antifragility to thrive under stress. #13. Establish feedback loops to enhance continual learning. #14. Use confirmation bias awareness to avoid pitfalls. #15. Explore relativity to see viewpoints’ context. #16. Apply Pareto Principle for prioritizing high-impact activities. #17. Recognize map and territory differences for accuracy. #18. Understand causation vs correlation for valid conclusions. #19. Harness Bayesian thinking to update beliefs logically. #20. Practice empathy to improve interpersonal communication.

mental models, critical thinking, decision making, Shane Parrish, Rhiannon Beaubien, cognitive frameworks, problem solving, personal development, learning strategies, business insights, self-improvement, productivity hacks

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