The Innovation Stack by Jim McKelvey

The Innovation Stack by Jim McKelvey

Building an Unbeatable Business One Crazy Idea at a Time

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✍️ Jim McKelvey ✍️ Entrepreneurship

Table of Contents

Introduction

Summary of the book The Innovation Stack by Jim McKelvey. Before we start, let’s delve into a short overview of the book. Imagine standing at the edge of a quiet forest just before dawn. Inside that forest lie paths no one has ever explored, strange whispers of potential discoveries, and countless questions waiting to be answered. Many people stick to the well-trodden roads where everything feels safe and understood. They follow maps that experts have drawn and stay within the boundaries set by others. But some adventurous souls choose to step beyond the known. They are the ones who dare to leave the comfort of old walls and patterns, searching for something unexpected. These are true entrepreneurs, not just business owners who copy what already exists. Instead, they look for problems no one else is trying to solve, and they do whatever it takes to invent solutions. This story is about how one man, Jim McKelvey, and his company, Square, showed the world what real entrepreneurship can achieve.

Chapter 1: Exploring The Hidden Difference Between Ordinary Businesses And True Bold Risk-Taking Entrepreneurs.

Think about how most businesses begin. Often, people see something that already works and decide to copy it. Maybe they change a few small details—add an extra topping to a burger, place a prettier label on a bottle, or offer a slight discount on an existing product. This way of starting a business is common and can be quite profitable. It’s like taking a recipe that’s proven to be tasty and making tiny adjustments. Many successful burger chains, popular cafés, and trendy fashion stores started out this way. They looked at what was already selling and adjusted it just enough to seem fresh. Sure, these businesses might do well, but they’re traveling along safe and familiar roads. They rarely push into areas that are wild and unknown, the places where true innovators choose to roam.

However, there’s another kind of business creator who sets foot where no one else dares to go. Instead of polishing old ideas, these brave entrepreneurs imagine something brand new. They don’t look for a safe, comfortable formula that’s guaranteed to please the crowd. They seek problems that have never been solved. They ask questions that others are too afraid to consider. Instead of walking familiar routes, they leap over the city walls and march into forests filled with unknown dangers. These people are not just trying to make money; they’re trying to change how things work. True entrepreneurs view unknown territory as an open field of opportunity rather than a source of fear.

You might wonder, why risk it all when you can just copy and make a decent living? The answer is that the world only changes when someone dares to do something different. If we always stuck to what was known, we’d never discover new medicines, build stronger bridges, or create technologies that transform how we live. True entrepreneurship is about expanding what’s possible, not just improving what already exists. It’s about finding fresh ways to solve problems, even if you must solve puzzles that no one has cracked before. It means drawing a big circle around everything people know and deciding to step right outside it.

In medieval times, many towns were protected by massive stone walls. Everything familiar, safe, and understood lay inside. People stuck close to home, trading goods and following rules that had been around for ages. Life inside those walls wasn’t perfect—narrow, smelly streets and cramped conditions were the norm. Yet most felt too frightened to wander beyond, into the wild lands filled with beasts and uncertainty. But a few curious souls climbed up to the top of those walls, looked beyond, and asked themselves, What if? That same spirit drives real entrepreneurs today. They know that staying inside the walls of known business ideas may feel secure, but to make a lasting impact, they must be brave explorers of the unknown.

Chapter 2: Uncovering The Perfect Problem That Ignited Square’s Path To True Invention.

One day, Jim McKelvey, who worked as a glass artist, was close to making a sale. A customer wanted a strange little piece he had crafted years ago—a twisted orange-yellow glass spout. It wasn’t exactly a masterpiece, but to McKelvey, any sale was welcome. After all, who wouldn’t be excited to sell something that had gathered dust forever? Yet there was one snag. The customer wanted to pay with American Express, a credit card that McKelvey’s studio couldn’t accept. He could only take MasterCard or Visa. Unable to process the payment, he lost the sale. This was not just a minor annoyance. It revealed a bigger problem: many small businesses could not accept a wide range of credit cards easily. This was a perfect problem waiting to be solved.

Back then, accepting credit cards wasn’t as simple as plugging in a device and swiping away. It required complicated, expensive agreements and special registrations that small businesses struggled to afford. Many tiny shops relied on cash only, and if a customer carried nothing but a credit card, the sale was lost. This situation was unfair and kept small merchants at a disadvantage. The big stores had special deals with credit card companies and enjoyed cheaper processing rates. Meanwhile, a small store might pay higher fees, making it tough to compete. McKelvey’s lost sale opened his eyes to a hidden world of complexity and unequal treatment. He didn’t see just one failed transaction; he saw a giant, messy system in need of serious fixing.

Joined by his friend Jack Dorsey (who had co-founded Twitter), McKelvey decided to find a way to let anyone accept credit card payments. He wasn’t a seasoned expert in finance. He wasn’t a banking professional. He was a glassblower with a dream to level the playing field. McKelvey dug deeper and discovered something shocking: credit card companies often earned a bigger slice of profit from small businesses than from large ones, sometimes 45 times more profit per dollar. This was not fair. It confirmed that a perfect problem existed—one that the big players had ignored. Here was a massive gap waiting for someone with courage to fill.

In February 2009, McKelvey and Dorsey founded Square. Their mission was to square up the world of credit card payments, making it fair for everyone. The word Square hinted at settling debts and ensuring fairness, an idea they hoped would guide every decision. They envisioned a future where accepting credit cards wouldn’t be limited to giant retailers. Instead, tiny stands at farmers’ markets, small craft studios, and independent cafes would all be able to take plastic. In doing so, they weren’t just making life easier for business owners; they were rewriting the rules of who gets to play in the world of commerce. They discovered the perfect problem and decided to tackle it, no matter how many obstacles they’d face along the way.

Chapter 3: Diving Deeper Into Credit Card Complexity And The Hidden Barriers For Small Merchants.

In the late 2000s, the credit card industry was like a tangled jungle of rules, fees, and complicated processes. For small businesses, stepping into this jungle was scary. Large companies had teams of lawyers and bankers who could negotiate sweet deals, lowering their processing costs. Small shops, however, had no such power. They found themselves paying higher fees, getting tangled in confusing terms, and feeling frustrated by rejection when they tried to set up accounts. Many gave up, deciding it was too hard to join the world of plastic payments. This made them lose customers who carried only cards. The entire system seemed designed to keep the little players out or make them struggle just to exist.

Imagine having a great product, like delicious homemade cupcakes, and a steady flow of customers. But then a tourist stops by, falls in love with your cupcakes, and wants to buy a box. She only has a fancy credit card you’ve never even heard of. You have to turn her away because you can’t accept that type of card. She leaves disappointed, and you lose a sale. Multiply this scenario by hundreds of times across countless small businesses, and you see the scale of the problem. Some customers think it’s old-fashioned or inconvenient that these shops don’t accept their cards. Others never return, assuming that the store is behind the times.

Before Square, few people dared to ask why this system was so rigid. It had been that way for decades. If someone tried to break through, they found themselves facing thick layers of regulations and mysterious rules set by credit card networks. They also had to deal with banks that favored giant companies with big accounts. No wonder everyone just accepted the status quo. They believed this was just how things worked. Yet McKelvey and Dorsey were different. Instead of shrugging and walking away, they decided to solve the puzzle. They knew it wouldn’t be easy, and they had no guarantee of success. But real entrepreneurs do not fear the unknown; they charge ahead even when the path is not clear.

By researching the system, McKelvey discovered that credit card networks were making easy money from small transactions, while large merchants enjoyed special rates. This unfairness was a sign that something needed to change. If small businesses could be treated fairly, the entire market might open up. People who had never accepted credit cards would suddenly welcome them. New kinds of merchants, from street performers to tiny roadside fruit stands, could join the modern economy. It wasn’t just about selling one weird glass spout. It was about giving everyone, no matter how small, a fighting chance to grow. The credit card jungle was about to be tamed, not by a giant corporation, but by a determined pair who refused to accept that this is just the way it is.

Chapter 4: Rewriting The Investor Pitch Playbook With Unconventional Methods That Sparked Unbelievable Support.

Six months after launching Square, McKelvey and Dorsey needed funding. Venture capitalists, known as VCs, are people who invest money into new businesses in hopes of big returns. Usually, when entrepreneurs pitch to VCs, they show off fancy slides packed with growth charts, profits, and glowing forecasts. They speak in a safe, practiced manner. But McKelvey and Dorsey had a different plan. They decided to give investors a direct, undeniable demonstration of their invention: a tiny card reader that plugged into an iPhone’s headphone jack. When potential investors came to see their pitch, the founders didn’t just talk about their product; they swiped the investors’ own credit cards through it, charging them a dollar or more right on the spot.

This unusual move shocked and amused the VCs. Instead of just hearing promises, they saw instant proof. A small amount showed up in their credit card statement, confirming that Square’s device actually worked. It was a clever trick, turning the pitch into a real-life test. The investors couldn’t help but pay attention. But that wasn’t the only surprising tactic the Square founders used. They also created a slide listing 140 Reasons Square Will Fail. Instead of hiding potential risks, they openly discussed every fear, from fraud to banking laws and even wild ideas like robot takeovers. Normally, entrepreneurs try to paint a perfect picture to impress investors. Square’s approach was honest, funny, and daringly different.

This strategy flipped the usual power dynamic. Instead of waiting for investors to poke holes in their idea, Square’s team pointed out the holes themselves. By doing so, they showed they were not afraid to face problems head-on. The investors could see that McKelvey and Dorsey had thought deeply about challenges and were not easily intimidated. This built trust. Instead of a battle between founders and investors, the meeting felt like a partnership right from the start. Investors knew these guys weren’t hiding anything. If Square succeeded, it would be because they tackled tough issues, not because they pretended problems didn’t exist.

The result? Venture capitalists were impressed. One top investor praised it as the best pitch he had ever seen. By humorously listing every possible downfall, Square’s founders showed they were prepared, realistic, and transparent. Investors saw that this company was not just another copycat. It had a unique approach and the courage to admit its vulnerabilities. This mindset of embracing problems, rather than burying them, would become a key part of the company’s identity. From the very beginning, Square promised no shortcuts and no hiding spots, only relentless honesty, creativity, and the willingness to face whatever came their way.

Chapter 5: Confronting Legal Hurdles And Unexpected Snags To Spark The Innovation Stack’s First Foundations.

When Square first launched its payment service, it was basically a small team cramped inside a tiny apartment. There was Jack Dorsey writing server software, Tristan coding the iPhone app, Jim McKelvey doing everything else, and a cat named Zoe offering moral support. It felt cozy, but they were about to discover the rocky road ahead. Almost immediately, they learned that every single card transaction broke at least 17 different rules. They realized why no one else had dared to build a new payment system from scratch. It was a legal maze, and stepping into it invited trouble. But they had started down this path, and now they had to find a way through.

The credit card world wasn’t just complicated; it was guarded by strict regulations created to prevent fraud and protect banks. Since Square’s approach was completely new, those rules didn’t exactly fit what they were doing. Instead of giving up, they had to figure out how to adapt. This meant reading through pages of obscure laws, understanding bank policies, and negotiating new agreements. The moment they solved one legal problem, another popped up. Each solution led to a new issue, like chain reactions. This forced Square’s founders to invent clever ways around obstacles at every turn.

This endless puzzle of problem and solution created what Jim McKelvey would later call an innovation stack. Think of an innovation stack like a tower built from the solutions to tricky problems. Each layer rests on the one below. Without the bottom layers, the tower would crumble. Square’s founders didn’t set out to build such a tower. They were just trying to survive, pushing ahead each time they hit a snag. Yet that struggle forced them to come up with original, interconnected inventions—from simpler pricing structures to a beautifully designed, low-cost card reader—that made the final product unlike anything else on the market.

Looking back, McKelvey realized that the toughest obstacles shaped Square into a stronger, more resilient company. Without the complexity of the credit card system, they never would have invented so many fresh solutions. Without the legal barriers, they wouldn’t have worked so hard to simplify pricing. Without the need to simplify pricing, they wouldn’t have built trust so directly with customers. Each challenge forced them to solve problems creatively, and those solutions stacked up, forming a powerful defense against future threats. Over time, this innovation stack would become Square’s secret weapon, making it impossible for ordinary competitors to keep up.

Chapter 6: Understanding Innovation Stacks Through Airborne Dreamers And Problem-Solvers Like The Wright Brothers.

To understand what an innovation stack really means, let’s fly back to 1903. That year, two brothers named Wilbur and Orville Wright made the first successful airplane flight. Before them, nobody had ever built a machine that could carry a human into the sky and land safely. They didn’t have a blueprint or a teacher. Instead, they had to solve dozens of brand-new problems: How to craft lightweight engines, shape sturdy wings, control flight direction, and ensure a safe landing. Every solution led to another challenge. Their inventions piled up into something entirely new: the first airplane and, with it, a stack of innovations that had never existed before.

The Wright brothers didn’t start with a grand master plan to build an innovation stack. They simply had a dream: to fly. Each new obstacle forced them to invent something original. They built their own wind tunnels to test wing shapes. They created engine parts lighter and more efficient than anything at that time. They learned how to balance the aircraft in midair. By the end of their journey, they hadn’t just made a plane. They had invented an entire set of technologies that would change the world’s transportation forever.

Similarly, Square’s journey was about survival and necessity. McKelvey and Dorsey didn’t wake up one day and say, Let’s build an innovation stack. They wanted to solve a payment problem for small businesses. But each time they found a solution, it caused another complication, forcing them to invent a new fix. This chain reaction created a strong fortress of interlocking innovations. Just like the Wright brothers didn’t only make wings—they made wings plus propellers plus steering systems plus landing gear—Square didn’t just make a card reader. They also invented simpler pricing, better trust systems, transparent policies, and more.

When a business builds an innovation stack, it ends up with something others can’t easily copy. You see, copying a single invention is easy. But copying an entire tower of connected innovations is nearly impossible. Every piece depends on the others. This is why true innovation stacks are so rare and powerful. They turn an idea into a system that’s hard to replicate. The Wright brothers gave the world flight. Square gave small merchants a fair chance in a market once closed off to them. In both cases, the innovation stacks emerged from the struggle to solve one problem after another, building something far greater than a single clever invention.

Chapter 7: Deconstructing Square’s Tower Of Inventions: Trust, Transparent Pricing, And Beautiful Simplicity.

Square’s innovation stack wasn’t one single brilliant idea. It was a puzzle of 14 interlocking pieces, each one essential. For instance, Square decided early on to use a simple pricing model: 2.75% per transaction, no hidden fees. This broke with tradition, as most payment companies used confusing fee structures. But setting a simple price caused new issues. How could they remain profitable while charging so little? They had to sell their card readers cheaply and encourage many merchants to sign up, generating enough volume to cover costs. That decision drove them to design a beautifully simple card reader that was also dirt-cheap to produce.

Their reader, incredibly, cost under a dollar to manufacture. Competing card readers cost hundreds of dollars. By making it small, elegant, and affordable, Square gave merchants confidence. Suddenly, a tiny shop or a street artist could accept payments just like a big retailer. But this simplicity led to questions: How do you build trust in a world where small merchants are seen as risky? Square’s answer: treat everyone fairly and show no hidden tricks. They focused on transparency and honesty. The user experience was easy and friendly, which encouraged more people to sign up, solving the profitability problem. One solution led to another, and together, they formed a structure no rival could easily copy.

If someone tried to copy just one piece of the puzzle, like the simple pricing, they’d run into trouble. Without the sleek, low-cost reader, that pricing might lead to losses. Without the trust systems Square had built, customers might fear scams and stay away. Without openness and fairness, attracting new customers would be hard. In this way, each piece depended on the next, forming a complex, balanced tower. The beauty of the innovation stack was that it emerged naturally. Square didn’t plan all these parts from the start. They tackled them as they appeared, constantly adjusting and improving.

Over time, this tower of interconnected ideas made Square very hard to beat. Each layer strengthened the others, and all of them protected the company from competition. Unlike a business that simply copies existing models, Square had crafted something totally unique. Just like the Wright brothers didn’t create just wings or just engines but an entire functional airplane, Square built a system of solutions that worked perfectly together. By the time they were done, they had changed the way small businesses operated, giving everyone a fair shot at joining the modern economy.

Chapter 8: Facing The Giant: How Square Outlasted Amazon’s Ruthless Market Ambush By Staying True.

In 2014, Square faced a terrifying competitor: Amazon. This huge company, known for crushing rivals and stealing entire markets, decided to challenge Square. Amazon released its own card reader that looked similar but worked even better in some ways. They fixed a design flaw in Square’s reader, making their device more stable and accurate. They also undercut Square’s pricing, offering a cheaper rate. Logic suggested that Amazon, with its endless resources, would quickly take over. Everyone expected Square to fight back by copying Amazon’s improvements or lowering its own prices. But Square did the unexpected: it refused to change its core principles.

Square’s founders believed strongly in beautiful design and fairness. Their card reader was elegantly simple and even appeared in renowned museums. If they changed their product to match Amazon’s chunkier design, they would be giving up their identity. Plus, altering their pricing structure to stay competitive would mean stepping away from their promise of straightforwardness and clarity. Instead of panicking, Square stood its ground. They kept doing what they did best—offering a transparent, trusted, and stylish service to small merchants.

Surprisingly, Amazon’s challenge fizzled out. Within about a year, Amazon gave up and discontinued its card reader. The reasons aren’t crystal clear, but McKelvey had a theory: Square’s innovation stack was too tough to replicate. Amazon might have improved one piece of the puzzle, but it couldn’t match the entire system that Square had built over time. Without the interlocking trust, simplicity, design, and customer relationships, Amazon’s product failed to win hearts. Square endured, not by battling Amazon head-on, but by stubbornly sticking to its deeply rooted principles.

This story shows that true innovation can create a fortress around a business. Even the most powerful giants can struggle to break through. By holding firm and not reacting with panic, Square proved that an innovation stack gives a company a unique kind of strength. It’s not about winning a price war or having one clever gadget. It’s about having a whole system of aligned ideas that reinforce each other. The lesson: stay true to what you built. Don’t tear down your stack just because a big competitor tries to scare you. If your foundation is strong, they might just give up.

Chapter 9: Discovering Historical Role Models: How A.P. Giannini’s Bank Of Italy Built Its Own Innovation Stack.

Jim McKelvey searched through history to find a true entrepreneur, someone who tackled a huge problem and built something revolutionary. It was challenging because today, many so-called entrepreneurs are just skilled at copying and improving. So he looked into the past and found A.P. Giannini, an Italian-American banker in the early 1900s, who created an entirely new way of banking. Back then, banks didn’t help the little guy. They favored big clients and left small businesses and ordinary people struggling. Loan sharks preyed on those who had nowhere else to turn. But Giannini refused to accept this unfair system.

He opened the Bank of Italy with a radical idea: serve the common people. He invented services that banks had never offered before. He welcomed small deposits, granted modest loans, and treated women as valued clients in a time when women had few financial rights. Like Square’s innovation stack, Giannini’s idea wasn’t just one clever trick. It was a series of connected steps that opened banking to everyone. As the world changed, these ideas combined to form what became Bank of America—one of the largest banks on Earth.

Each block of Giannini’s innovation stack supported another. Focusing on small customers meant he needed a way to handle many small transactions, which required simpler processes and more accessible locations. Paying attention to women meant considering their financial needs, leading to new types of accounts. Over time, this approach built trust, expanded banking, and brought millions of people into the financial world. Just like the Wright brothers and Square, Giannini wasn’t simply tweaking existing methods; he was inventing a new system.

McKelvey admired Giannini because the old banker showed that true entrepreneurship isn’t limited to tech geniuses or modern times. Even over a century ago, someone brave enough to solve a neglected problem could create lasting change. By building a stack of innovations that made banking simpler, fairer, and more accessible, Giannini forever altered the financial landscape. His story proved to McKelvey that the past holds valuable lessons, and that the spirit of real entrepreneurship—entering unexplored territory and lifting others up—has always existed in those who dare to dream big.

Chapter 10: Questioning The Need For Credentials: Why Great Entrepreneurs Don’t Require Expert Degrees.

Some people think you must be an expert to start something new. They believe you need fancy degrees, years of experience, or a spotless resume before you can invent anything worthwhile. But many real entrepreneurs began as outsiders. The Wright brothers weren’t trained aeronautical engineers; they were bicycle mechanics. A.P. Giannini wasn’t a seasoned banker; he started in produce markets. Jim McKelvey was a glassblower, not a financial guru. Yet all these people changed the world in their own ways.

If your goal is just to copy an existing business and make small improvements, expertise is useful. Being an expert helps you understand the rules of a game that already exists. But when you walk off the map into territories unknown, you start at zero just like everyone else. No one has a degree in something brand new. Expertise can sometimes blind you, making you think only in old patterns. Beginners often see possibilities experts dismiss. They ask silly questions that lead to big breakthroughs.

Consider Shake Shack’s founder. He didn’t invent a new type of food; he improved on existing dishes by copying and tweaking. His skill was knowing the restaurant business inside out. Expertise mattered a lot there. But McKelvey and Dorsey didn’t have expertise in payments when they created Square. They learned on the job. If they had waited to become financial experts first, they might never have started. Their openness to fresh ideas came from not being trapped by how things must be done.

This shows that while qualifications are helpful in the world of copying and refining, they are not necessary in the world of first-time invention. Every pioneer must start from scratch. Every big leap begins with uncertainty. Instead of seeing ignorance as a weakness, true entrepreneurs treat it as a door that opens onto unexplored land. They trust themselves to figure things out as they go. After all, how can you know the rules of a game that hasn’t been invented yet?

Chapter 11: Embracing Fear And Uncertainty: Growing Comfortable With The Unknown For Entrepreneurial Triumph.

Real entrepreneurship is scary because you never know how long it will take to solve a problem, or if you can solve it at all. You might put in months, even years of effort, without any guarantee of success. There’s a voice inside you that might say, Stop now! Don’t risk failure! But if you listen to that voice, you’ll never discover anything new. True entrepreneurs understand that fear is part of the journey. They lean into that fear, pushing forward because their curiosity and determination are stronger than their worries.

Think of exploration versus tourism. Tourists follow a guidebook, knowing exactly what they’ll see. Explorers, on the other hand, have no promise of what’s ahead. They must find their own path, make their own maps. Entrepreneurship is exploration. By stepping off familiar roads, you risk stumbling in the dark for a while. But you also discover hidden wonders that no tourist could ever find. Each step beyond your comfort zone can lead to unexpected insights and breakthroughs.

This is what McKelvey and Dorsey did when they founded Square. They had no idea if they would ever square up the payment world, but they tried anyway. Over time, their courage and persistence built the innovation stack that protected them from giant competitors, earned them trust, and changed how small businesses operate. By not giving up when it felt uncomfortable, they opened doors that were locked for decades. They learned that to grow comfortable with the unknown, you must keep walking into it.

As a result, Square didn’t just solve a payment problem; it sparked a movement. Small merchants embraced new possibilities, investors admired their honesty, and even Amazon couldn’t shake them off. McKelvey found himself experiencing things he never imagined—meeting famous people and attending secret gatherings. These were rewards he earned by refusing to let fear stop him. It all goes to show that stepping beyond the safe circle of known ideas can lead to surprising heights. Even if you feel unsure, take that first step. You never know what incredible innovation stack you might build along the way.

All about the Book

Discover innovative solutions to real-world problems in ‘The Innovation Stack’ by Jim McKelvey. This insightful guide inspires entrepreneurs to embrace creativity, build resilience, and develop unique business strategies in an ever-changing landscape.

Jim McKelvey, co-founder of Square, is an influential entrepreneur and author known for his expertise in innovation and business strategy, inspiring a new generation of creators and thinkers.

Entrepreneurs, Startup founders, Business strategists, Product managers, Innovation consultants

Entrepreneurship, Business development, Creative problem-solving, Design thinking, Technology exploration

Failure of traditional business models, Innovation barriers in startups, The need for creativity in problem-solving, Building resilience in the face of challenges

In the midst of chaos lies the opportunity for innovation.

Elon Musk, Bill Gates, Richard Branson

Best Business Book of the Year, Gold Medal for Innovation, Reader’s Choice Award

1. What is the concept of an Innovation Stack? #2. How did Square disrupt the payments industry? #3. Why is resilience important for entrepreneurs? #4. What makes a business truly unique? #5. How can constraints fuel creativity? #6. Why are problems opportunities for innovation? #7. What influences the success of startups? #8. How do you find your company’s core values? #9. How can fear drive innovation forward? #10. What can history teach us about innovation? #11. Why should you challenge conventional solutions? #12. How do you build a resilient business model? #13. What does failure teach entrepreneurs? #14. Why is adapting crucial in business? #15. How do unconventional methods lead to success? #16. What role does determination play in innovation? #17. Why is iteration essential for problem-solving? #18. How can small changes lead to big impacts? #19. What are the benefits of a diverse team? #20. How do you turn competition into collaboration?

The Innovation Stack, Jim McKelvey book, business innovation, entrepreneurship, startup strategies, disruptive innovation, business leadership, innovation principles, scaling startups, creativity in business, business success stories, problem-solving in entrepreneurship

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